The Data Protection Directive, also known as the GDPR, has recently been implemented in most European countries. This new law represents a challenge for companies but also for consumers who are concerned about the protection of their privacy.
As a company, GDPR influences many aspects of your business: from the recruitment of new employees, the establishment of contracts with your customers, or the choice of your IT tools.
If you decide to add an online reservation system on your website, like ours, it is important to consider the impact that this will have on the privacy of your users
Indeed, the addition of such a system is not a trivial element. To enable digital appointment making yes, you will have to ask for several personal information from your customers: name, first name, phone number, …
This information must be treated with care.
At Datelist, we make every effort to ensure that your customers’ data is protected, encrypted, on servers with the highest standard of computer security. But that’s not all, we also provide our customers with a whole array of small to better manage the privacy of its users. As a company based in Europe, we also keep data in a data center near the customer and don’t communicate information of a sensitive nature for any commercial reason with external partners.
As an employee or company manager, you also have a role to play. Choosing the right software is not enough. You also have to make sure that the data processing you are going to carry out complies with the legislation.
Always make sure of the following points:
Thanks to this article, you now have the basics that will allow you to add a reservation module to your website: both in terms of the choice of reservation software and for the obligations on your part. At Datelist, we do our utmost to ensure the protection of your customers’ data. But we are also here to support you. If you have any questions about our online booking and appointment scheduling software, you can contact us directly via the contact section of our website, or by email at [email protected]
https://digitalguardian.com/blog/what-gdpr-general-data-protection-regulation-understanding-and-complying-gdpr-data-protection https://gdpr.eu/what-is-gdpr/ https://eur-lex.europa.eu/legal-content/FR/TXT/HTML/?uri=CELEX:32016R0679